Rental Policy
View the terms of our Rental Agreement
📅 Rental Periods
- Minimum Stay: 2 nights (longer during peak season or for some properties).
- Seasonal Restrictions: Online bookings < 7 nights may be limited.
💳 Payment Schedule
- At Booking: 50% of total reservation.
- Balance Due: 30 days before arrival (auto-charged).
- Flexible Payments: Allowed, as long as balance is paid by 30 days prior.
- Card Changes: Must be requested for a payment link.
💰 Deposits
- Security Deposit: Required and varies by property size.
- Deductions: For damage, excessive cleaning, or wear.
❌ Cancellations & Changes
- ≥ 30 Days Before Arrival: Full refund.
- < 30 Days Before Arrival: No refund.
🛡️ Damage & Trip Insurance
- Limited Damage Insurance: Included, covers accidental damage reported before departure.
- Trip Insurance: Offered via a partner, subject to policy terms.
🏃♂️ Early Departures
- No Refunds unless property is uninhabitable and no substitute is available.
🛋️ Furnishings & Equipment
- Furnishings: Vary by property; management not responsible for décor changes.
- Equipment Failures: No rent reductions; reasonable repair efforts will be made.
- Property Access: Allowed for inspection, repairs, showings—with prior notice.
🧼 Housekeeping & Linens
- Included: Departure cleaning, bedding, towels (limited quantities).
- No Mid-Stay Service or Exchanges.
🧻 Starter Supplies
- Includes: 1 roll of paper towels, 1 toilet paper per bathroom, dish/laundry soap, travel-sized toiletries.
🚫 Restrictions
- No Smoking, No Pets (unless in pet-friendly units or service animals).
- No Drones.
- Minimum Age to Rent: 25 (unless otherwise approved).
- Occupancy Limits: Strictly enforced; overages result in eviction.
- Eviction: Possible for rule violations or property damage.
🚗 Parking
- Paid Parking: Required unless noted; use provided pass (paper or digital).
- Responsibility: Guest must ensure pass is visible and valid.
🔐 Loss, Theft & Liability
- Guest assumes all risk for damage, theft, and liability.
- Report damage within 24 hours of arrival.
🏠 Substitution & Sale
- Substitution: Management may offer a comparable property or refund if needed.
- Showings: May occur during stay if property is for sale, with notice.
⚠️ Miscellaneous
- Rates: Subject to change; include tax.
- Check-out: 10:00 AM; late check-out may incur extra day charge.
- Photos & Errors: Photos may be outdated; no refunds for décor changes or typos.